Privacy Policy Last updated: 24/02/2024
We, “Us” or “Our” are dedicated to protecting your Personal Data and your privacy.
This Privacy Policy has been crafted to inform you about how We handle, collect, store, and utilize the information you provide in connection with the website (the “Website”).
We are committed to upholding the following principles:
• To be transparent regarding the collection and processing of your Personal Data:
We prioritize ensuring that you are always fully informed, enabling you to make informed decisions regarding the use of your Personal Data on our Website or when initiating trade with a third-party trading platform. To achieve this, we employ a range of strategies and methods designed to offer you pertinent details on how your Personal Data is processed, ensuring this information is delivered accurately and timely.
Additionally, if We find you need to be provided with specific information, We will provide it to you in a timely and appropriate manner.
We are also happy to answer any questions you may have and to provide you with any clarification you require, subject to legal limitations. For this purpose, you can reach Us by sending an email to the following address: support@
• To process your Personal Data solely for the purposes outlined in the Policy:
The purposes for which We may process your Personal Data include, among others, to make the Website available to you andprovide you with access to third-party trading platforms (the “Services”), enhancing your experience on the Website, improving our Services (including the Website), protecting our rights and interests, and supporting business and administrative activities necessary for providing the Services to Tecnovalor Nexus users, and/or meeting any legal and/or regulatory requirements.
Additionally, we will process Personal Data about you to understand your individual needs and preferences.
• Investing significant resources to respect your rights regarding Personal Data:
We allocate substantial resources to ensure you can exercise your rights as a data subject. Therefore, you may contact us anytime to review Personal Data about you, request amendments, deletion, cessation of use for specific purposes or in general, or transfer it to you or a third party. We will comply with your requests in accordance with the law.
•Securing your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we utilize and will continue to utilize a comprehensive range of measures to secure your Personal Data.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it collects, uses, shares with third parties, secures, processes, etc.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified, directly or in combination with additional information that we have or can access.
In this Policy, “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including collection, recording, organization, structuring,storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not intended for children under 18. We do not knowingly collect or solicit information from anyone under 18 or knowingly permit such individuals to use our Services. Should we become aware that we have collected information from a child, we will promptly take reasonable measures to delete such information.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you use our Services, service channels, or visit the Website. Sometimes, you actively provide us with Personal Data, while in other instances, we collect it by analyzing your use of our Services and service channels or receive your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to provide us with any Personal Data. However, in some cases, withholding such data will prevent us from delivering our Services, hinder your use of the Website, and/or cause the Services and Website to malfunction.
4. What types of Personal Data do We collect? Personal Data We collect upon each browsing onto the Website:
This information includes online activity logs, traffic details (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and browser type), and information regarding the device you used. Some of this information may not personally identify you and therefore may not constitute Personal Data.
Personal Data We receive from you: any Personal Data you voluntarily provide to us when contacting a third-party trading platform through Tecnovalor Nexus.
Personal Data You specifically provide for submission to third-party platforms in order to trade: This includes your full name, telephone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
Tecnovalor Nexus processes your Personal Data for one or more of the purposes detailed in this section and according to the appropriate legal basis.
Tecnovalor Nexus will not process your Personal Data unless there is a legal basis for such processing. The legal bases according to which Tecnovalor Nexus may process your Personal Data are as follows:
- You have given consent to the processing of your Personal Data for one or more specific purposes. This refers to cases where you specifically provide your details through the Website, so that we may submit them to third-party trading platforms.
- Processing is necessary for the purposes of the legitimate interests pursued by Tecnovalor Nexus or by a third party. For instance, for the purpose of enhancing our Services, or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which Tecnovalor Nexus is subject.
Should you require additional details on how the processing of your Personal Data aligns with the legitimate interests of Tecnovalor Nexus or an external party, please feel free to reach out to us via email at any moment.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
| Purpose | Legal Basis | |
| 1 |
To submit your details to third parties upon your request for engaging in digital trading activities. We may collect Personal Data about you to share with third parties if you explicitly request it. |
You have provided consent for the processing of your Personal Data for one or more specific purposes. |
| 2 |
To respond to your inquiries, requests, and/or complaints Processing your Personal Data is essential to address your questions regarding your use of our Services. |
Processing is necessary for the legitimate interests pursued by the Company or by a third party. |
| 3 |
To fulfill any legal requirements or comply with judicial or administrative orders We handle your Personal Data to meet our various legal obligations. |
Processing is essential for complying with a legal obligation that Tecnovalor Nexus is subject to. |
| 4 |
To enhance Our Services We might use your Personal Data to improve our services. This includes, but is not limited to, analyzing crash logs or other malfunction reports related to our Services. |
Processing is necessary for the legitimate interests pursued by Tecnovalor Nexus or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is necessary for the legitimate interests pursued by Tecnovalor Nexus or a third party. |
| 6 |
To perform and sustain various activities supporting the provision of Our Services Such operations encompass back-office roles, business growth activities, strategic planning, supervisory frameworks, and more. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
| 7 |
For conducting analysis, including statistical evaluations We employ various analytical methods (including statistical analyses) to make informed decisions on a variety of matters. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may handle Personal Data about you to protect Our interests, rights, and assets, as well as those of third parties, in compliance with any law, regulation, or agreement, including any of Our terms, conditions, and policies. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
The Company may also share your Personal Data with third-party service providers, including storage and hosting providers, IP address information services, user experience analysis, and various research, analytical, technical, and diagnostic services.
Additionally, you may request that we share specific Personal Data about you with third-party trading platforms. In such instances, we will transmit the necessary Personal Data you provide to these third parties, and their usage of your Personal Data will be governed by their respective privacy policies. We may share your Personal Data with multiple third-party trading platforms.
The Company may also share your Personal Data with its affiliated entities and business partners, who supply resources that enhance and improve the quality of services and products offered by Tecnovalor Nexus to its users.
The Company may share your Personal Data with governmental, local, official, and regulatory authorities when necessary, as well as to safeguard our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims.
Furthermore, we may disclose your Personal Data to potential purchasers, investors, or lenders to the Company and/or any entity within the group of companies that Tecnovalor Nexus is part of, or in the event of similar transactions (including asset sales of Tecnovalor Nexus and/or any company within the group), and/or in connection with any merger, reorganization, consolidation, or bankruptcy of Tecnovalor Nexus and/or any company within the group.
7. Cookies and Third Party Services
We may utilize certain third-party services, such as analytics companies or advertising providers on our Website, which may also employ cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is installed on the device you use to visit or access the Website. These cookies allow us to collect information about you and your behavior, in order to
enhance your user experience, to remember your preferences and settings, and to tailor products and services that may interest you. Cookies can also be utilized to gather statistics and conduct analytics.We may employ session cookies, which are temporarily downloaded to your device and last until you close your web browser. Additionally, we use persistent cookies that remain on your device after you finish browsing the Website and help it recognize you as a returning visitor when you come back.
Types of cookies:
The cookies we use are categorized based on their functionality as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are essential for enabling you to navigate the Website and use requested features. They are used to deliver the content, products, and services you have requested. These cookies are crucial for helping your device download or stream information, allowing you to navigate the Website, utilize its features, and revisit previously accessed pages. |
These cookies gather Personal Data about you, such as your username and last login date, identifying you as logged in to the Website. These cookies are erased once you shut down your web browser (session cookies). |
| Functionality Cookies | These cookies help in recognizing you upon your return to the Website and enable Us to remember your preferences and choices. | These cookies persist even after closing your web browser and remain until their set expiration time. |
| Performance Cookies | These cookies gather aggregated statistics about the Website's performance, assisting in testing and enhancing the user experience. They also enable Us to perform analytical tasks on the Website. |
These cookies collect anonymized data that isn't linked to any identified or identifiable natural person. Their validity varies; some expire once you close your browser, while others may last indefinitely. |
Blocking and Deleting Cookies
You can adjust your browser settings to block or delete some or all cookies. Below are links to guides on how to do this for some of the most widely-used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that altering these settings might impact some or all functionalities and features of the Website.
ONLINE TRACKING NOTICE
AT THIS TIME, TECNOVALOR NEXUS DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Tecnovalor Nexus will retain your Personal Data for as long as necessary to achieve the purposes outlined in this Policy, or for an extended period as mandated by applicable laws, regulations, policies, and directives.
We will share your information with third-party trading platforms for a 12-month period and, with your consent, for an additional 12 months.
To ensure your Personal Data is not held longer than necessary, we periodically review the retained data to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to another country or international organization. In such cases, Tecnovalor Nexus will implement appropriate safeguards to protect your data and ensure enforceable data subject rights and effective legal remedies are available.
If you are a resident of the EEA (European Economic Area), please note that these protections will be in place if any of the following conditions are met:
- The transfer is to a third country or an international organization that the EU Commission has determined provides an adequate level of protection for Personal Data transferred to it pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is in accordance with a legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses adopted by the EU Commission pursuant to Article 46(2)(c) of the GDPR. These clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request that Tecnovalor Nexus provide you with details concerning the safeguards employed to protect your Personal Data that is transferred to a third country or an international organization, by sending an email to the following address: support@
10. Protection Of Your Personal Data
We implement suitable technical and organizational measures to ensure an appropriate level of security for Personal Data, considering the risks that are presented by processing, particularly from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data transmitted, stored, or otherwise processed.
We cannot guarantee, nor do we represent, that there will be error-free performance regarding the privacy of your Personal Data, and we will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of your Personal Data including, but not limited to, disclosure of Personal Data due to errors in transmission, unauthorized third-party access, or other causes beyond our reasonable control.
We may be required, due to legal or other obligations beyond our control, to transfer your Personal Data to third parties,
such as public authorities. In these situations, our ability to control the level of protection for your Personal Data by such third parties is limited.
Transferring Personal Data over the internet carries inherent risks, and thus, Tecnovalor Nexus cannot guarantee the security of your Personal Data during such transfers.
11. Links To Websites of Third Parties
The Website may contain links to third-party websites and/or applications. Tecnovalor Nexus does not govern these websites and applications, nor the collection and/or processing of your Personal Data by them. We are not accountable for these websites and applications or their privacy and data protection practices. This Policy does not extend to actions taken via such websites and/or applications.
We strongly advise you to carefully review the privacy policies of any third-party websites and/or applications you access before using them and disclosing any Personal Data.
13. Your Rights in Respect Of The Personal Data About You
Generally, you have the right to request confirmation from us about whether your Personal Data is being collected, to review such data, to correct it if necessary, and to request its deletion if it is no longer needed by us. You may also limit your consent to certain processing of your Personal Information.
If you are an EEA resident please read this section below:
You are entitled to specific rights regarding your Personal Data. To exercise these rights, you may send a request to the following email address:
Right of access
You have the right to obtain confirmation from Tecnovalor Nexus as to whether or not your Personal Data is being processed and, if so, to access the Personal Data and the following information:
information: (1) the objectives of the processing; (2) the types of Personal Data involved; (3) the recipients or groups of recipients to whom the Personal Data has been or will be disclosed, particularly recipients in non-EEA countries or international organizations; (4) if feasible, the projected period for storing the Personal Data, or, if not feasible, the criteria used to determine that period; (5) the right to request from Tecnovalor Nexus rectification or deletion of Personal Data or restriction of its processing, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not collected from you, any available information about its source; (8) the presence of profiling; and (9) if Personal Data is transferred to a non-EEA country or an international organization, the appropriate safeguards for the transfer.Tecnovalor Nexus will provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any additional copies requested by you. If your request is made electronically, and unless you specify otherwise, the information will be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data must not infringe upon the rights and freedoms of others. Therefore, if the request impacts the rights and freedoms of others, Tecnovalor Nexus may limit or not fulfill your request.
Right to Rectification
You have the right to request that Tecnovalor Nexus correct any inaccurate Personal Data about you. Considering the purposes of the processing, you also have the right to have incomplete Personal Data completed, including by providing a supplementary statement.
Right to Erasure
The following conditions apply: (a) the Personal Data is no longer needed for the purpose it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based, and there is no other legal basis for the processing; (c) you object at any time, on grounds related to your specific situation, to the processing of Personal Data based on the legitimate interests pursued by Tecnovalor Nexus or a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data concerning you must be erased to comply with a legal obligation in European Union or Member State law to which the Company is subject.
This right does not apply if the processing is necessary (a) for compliance with a legal obligation that requires processing under European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
You have the right to request the Company to restrict the processing of your Personal Data if one of the following conditions applies: (a) you dispute the accuracy of your Personal Data, for a period allowing the Company to verify the accuracy of the data; (b) the processing is unlawful and you oppose the deletion of your Personal Data and instead request restriction of its use; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims; (d) if the processing of your Personal Data is necessary for the purposes of the legitimate interests pursued by the Company or by a third party, unless We can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you've provided to the Company, in a structured, commonly used, and machine-readable format. Additionally, you have the right to transfer that data to another entity if the processing is based on your consent or a contract you're part of, and if the processing is automated.
When exercising your right to data portability, you can request that your Personal Data be transferred directly from the Company to another entity, provided it is technically feasible. This right does not impact your or the Company's rights concerning data deletion. Additionally, exercising this right must not infringe on the rights and freedoms of others.
Right to Withdraw Consent
You can withdraw your consent for us to process your Personal Data at any time. This withdrawal will not affect the legality of any processing carried out prior to your withdrawal.
Right to Object
You have the right to object to the processing of your Personal Data at any time, especially if it pertains to your particular situation and is based on the legitimate interests of the Company or a third party. This includes any profiling based on these interests. If you object, we will cease processing your Personal Data unless we can present compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, you have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons concerning the processing of Personal Data within the European Union.
Your rights regarding Personal Data as detailed in this section 13 may be restricted by European Union or Member State law to which Tecnovalor Nexus is subject.
We will provide the information requested according to your rights outlined in this section 13 without undue delay and within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge unless stated otherwise in this section 13. Where requests are manifestlyunfounded or excessive, especially due to their repetitive nature, we may either (a) impose a reasonable fee, considering the administrative costs of providing the information, communication, or action requested; or (b) decline to act on the request.
Tecnovalor Nexus may ask you to provide additional information necessary to verify your identity in order to fulfill your request according to your rights outlined in this section 13, if we have reasonable doubts about the identity of the individual making the request.
12. Changes To This Policy
We may periodically revise the terms of this Policy. Whenever we update this Policy, we will notify you of such changes by publishing the updated Policy on the Website. Additionally, when we make significant amendments to this Policy, we will strive to inform you through communication methods we deem reasonably suitable and by posting a notice about the changes on the Website. Unless specified otherwise, all amendments will become effective upon the publication of the updated Policy on our Website.